Utility Billing Software Change

Raccoon Water is in the process of changing our utility biliing software program. As of December 31, 2024, we will not have access to the current software program, and all January bills will be estimated if the new software is not completed at the time of billing. Unfortunately, if this occurs, any payments made in January will not show that your bill is paid until the new program is completed.

When you receive your January bill, please review and contact the office is you see any discrepancies. Please call 618-532-9201 or email [email protected]